Welcome to Our Feedback Culture
Table of Contents
What is Healthy Feedback?
Healthy feedback is constructive communication designed to promote growth and improvement within an organization. It is specific, timely, and relevant, fostering an atmosphere where employees feel valued and supported in their professional development. In a healthy feedback environment:
- Feedback is a Two-Way Street: It involves both giving and receiving open and honest feedback.
- It’s Constructive, Not Critical: The focus is on improvement and learning, not criticism.
- It’s Part of Everyday Interaction: Feedback isn’t saved for annual reviews; it’s integrated into daily communication to continually foster growth and adjustment.
How We Do It Here
At our company, feedback is an integral part of how we operate and succeed together. We adhere to a few key principles to ensure that our feedback culture supports both individual growth and our collective mission:
- Timely and Regular: We provide feedback soon after observations are made to keep it relevant and actionable.
- Focused on Behavior, Not the Person: We concentrate on actions and behaviors rather than personal attributes, which helps in keeping feedback objective and focused on growth.
- Goal-Oriented: All feedback is linked to professional and personal development goals to guide progress effectively.
- Supportive Environment: We ensure that the feedback process is safe and supportive, making it clear that mistakes are part of the learning and growth process.
Feedback Tips: Do's and Don'ts
Do's:
- Be Specific: Avoid vague comments; instead, be precise about what actions were effective or need improvement.
- Focus on the Future: Frame feedback in a way that focuses on future improvements rather than past mistakes.
- Encourage Dialogue: Feedback should be a starting point for discussion. Encourage employees to share their perspectives and engage in a dialogue about their performance.
- Show Empathy: Understand the employee's viewpoint and acknowledge their feelings and efforts.
Don'ts: